Excluded before indexing, not after
HR, payroll, private drives and anything already password-protected are kept out at ingest. Post-filtering an answer is not a control — a document that reached the model has already left the building.
This is the first question we are asked in almost every engagement, so it is the first thing we answer. Your systems remain the systems of record. We use read-only connections, preserve source permissions, and document where indexes, model processing and logs run before access is granted.
HR, payroll, private drives and anything already password-protected are kept out at ingest. Post-filtering an answer is not a control — a document that reached the model has already left the building.
Database access runs through a role that can only select. Statements that try to write are refused at the connection, not caught by convention.
Every answer names the data and documents behind it, so the person reading it can check rather than trust.
When something is out of scope the engine says so and says why. It does not return an empty result dressed up in prose that reads like an answer.
Most companies treat an AI policy as a brake. In practice it is the opposite. Clear rules about what the tools may touch are what make it safe to hand them to the whole staff instead of quietly limiting them to two people.
AI may help estimate or suggest a price, but a qualified person reviews and approves every quote before it reaches a reseller or a customer.
We put this in the policy in those words. Figures, dates and job details get verified against the source system.
Humans use AI; AI does not replace human interaction or human value.
In your language, naming your systems and your folders, short enough that staff actually read it. Ask us and we will walk you through a sample.