We connect you to your knowledge wherever it is hidden in your organization.
It is in a business system nobody can report on, a shared drive nobody can search, and two people who have been here decades. We index it where it sits and let your staff ask it questions in plain English.
Northgate Manufacturing Co.Business system + decades of job files, indexed in place
Ask this business something.
It has a business system and decades of drawings, quotes and job files. Pick a question below — the kind of thing someone actually asks on a Tuesday.
That is an invented company. Yours is real, messier, and already has the data.
Two engines: one for your knowledge workers, one for your dev team.
They are built the same way and delivered by the same method. What differs is whose knowledge is buried — your knowledge workers’, or your development team’s.
I run the back office
Knowledge Engine
Your business system and your files, in plain English, for people who do not write code.
Ask across orders, jobs, quotes and files in one question
Find a past job from a photo instead of hunting the shared drive
Decades of drawings and specs made searchable
Institutional knowledge captured before it walks out the door
Clear scope, fixed price, and proof using your own questions. We publish the method rather than the price list — what it costs depends on what you have, and that belongs in a proposal written for you.
01
Scope and access
We agree what is in and what is out, and get read-only access to the systems that matter. Fixed price, agreed before anything starts.
02
Index in place
Your business system and your files are read where they sit. Excluded folders are excluded before indexing, not filtered afterward.
03
First real answers
Around week three or four you sit down with it and ask your own questions — not ones we picked in advance.
04
Handover and rollout
Your core users are trained, the acceptable-use policy is written, and the engine is running against live data.
The commitment we make at stage three: a working assistant, over your real data, demonstrated live — answering questions you wrote, not questions we chose. If it cannot do that, we have not earned the rest of the engagement.
Phase 1 is deliberately small. It exists so you can find out whether this works on something real before committing to anything larger. Three things usually follow.
Keep it current
Model providers ship new versions, retire old ones, and change behaviour and limits on a rolling basis. The engine is built to outlast any single model, but staying current is ongoing work. Left alone, an engine built today drifts out of compatibility as the landscape moves.
Widen who uses it
The first three to five people become the ones everyone else asks. Widening past them is a training and policy question more than a technical one, which is why the acceptable-use policy is a Phase 1 deliverable rather than an afterthought.
Start changing things
Answering questions is the floor, not the ceiling. Once the context exists, the same foundation is what makes real change — new screens, retired batch jobs, replaced subsystems — cheaper and less risky than it would have been cold.
None of it is committed up front. If Phase 1 does not earn the next step, it should not get one.
Indexed in place. Nothing moves off-site.
It is the first question we get asked, so we answer it first. Connections are read-only. Your files are indexed where they live. Sensitive folders are excluded before indexing rather than filtered out of an answer afterward — because a document that reached the model has already left the building.
AI is a tool. Humans use AI; AI does not replace human interaction or human value.
Questions we get asked
These are the ones that come up in almost every first conversation, including the last one.
Does our data leave the building?
No. The business system is read through a read-only connection and the files are indexed where they sit. Nothing is copied off-site and nothing is written back into the system of record.
What if it gives someone a wrong answer?
It will, eventually — every one of these systems can be confidently wrong. That is why every answer carries the data and documents behind it, and why nothing priced goes to a customer without a person approving it. The guardrail is the process, not a promise that the tool is perfect.
Do we have to replace the old system first?
No, and we would usually argue against it. The engine reads what you already run. If the eventual answer is a replacement, you will be making that decision with decades of your own history searchable instead of guessing.
Our data is a mess. Do we need to clean it up first?
No. Every estate we have opened has been messy — inconsistent naming, dead fields, three conventions layered over each other. Finding that is part of the work, and the map we produce is often the first honest picture anyone has had of it.
Do we buy a seat for everyone?
Not at the start. Three to five core users get trained properly and become the people everyone else asks. You find out whether this works before you widen it.
When would you tell us not to do this?
When the question you actually need answered is a report someone could write once, or when the data to answer it does not exist anywhere yet. Both happen. We would rather say so in the first conversation than take the engagement.
Who you work with
Three partners. The people doing the work are the people you meet, before you sign anything.
Ryan Eberly
Founder
Twenty years building and running software inside operating businesses — not advising from the outside. Leads discovery and AI implementation.
Kordel Eberly
Client Engagement
Founded Eberly Systems in 2008 and speaks nationally on cybersecurity and AI. If you are having a first conversation with us, it is usually with Kordel.
Jordan Ritz
Operations and Support
Director of Operations at Eberly Systems. An integrator — the person who turns a plan into a working operation.
The systems we work on carry decades of a family’s or a team’s judgment. Stewarding them well is the work — preserving what people built, and handing it forward in better condition than we found it.